Additional Information

Additional Information
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Intensive Care

Our Intensive Care Unit takes care of malfunctions of your espresso coffee machine.

Based on the following regular maintenance procedures, it should take you 3-5 years, depending on the load on your machine, until you need to take service into consideration. Our espresso and coffee machines should all have a live expectation of 10+ years, if maintained and serviced well.

Regular maintenance:

Daily: Clear out milk residuals from steam tip; back flush each 5th extraction

Weekly: Back flush with espresso machine cleaner to dissolve the oily coffee residuals above the shower screen.

Monthly: Screw down / Pull down the shower screen and wash it out or replace it.

Twice a year: Replace the brewing group gasket which seals the porta filter against the brewing group.

 

Calcium causes the most damage to espresso coffee machines. Please be aware that you can ruin an espresso machine in a week if you use the wrong water quality. Please call us 800 746 6174 if you need help to assess your water quality.

If your machine shows malfunctions, we repair espresso machines made by Nuova Simonelli, Victoria Arduino, Pasquini and Bezzera.

Please call us 800 746 6174 and we can discuss further your needs to get your machine back to live.

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